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Quality Assurance Program

Colorado State University participates in Institutional Quality Assurance, which allows the University to develop and implement a system for verifying financial aid application data. This program is governed by federal regulations and the results of our findings are reported to the federal government.

If selected for verification, students must submit additional documentation to verify the information provided on the Free Application for Federal Student Aid (FAFSA). If you have already received a financial aid award, errors made on the FAFSA may change your financial aid eligibility. Participation is mandatory for students selected for verification. Non-compliance can result in cancellation of financial aid awards.

Quality Assurance Program Frequently Asked Questions and Answers


1. What is the Quality Assurance (QA) Program?

The United States Department of Education requires postsecondary schools that administer and deliver student financial aid to conduct activities that will verify financial aid information provided by students. The QA Program was implemented in 1985 by the Department of Education to provide schools with an alternative management approach for developing their own systems for verifying student financial aid application data.

2. What is the purpose of the Quality Assurance Program?

The purpose is to ensure that federal money is awarded and disbursed to students correctly and to identify problems in the financial aid process. We review the information you provide and based on our findings, we implement improvements to reduce or eliminate errors. Overall, this results in reducing paperwork for students, providing faster turnaround time for processing, and notifying students earlier of their financial aid awards.

3. How was I selected?

Students are randomly selected for verification. All students who applied for financial aid and who have an active admission status are included in the total population.The random sample does not choose you because of your dependency status, need, residency, marital status, family size, etc.

4. Am I required to participate?

Yes. Your signature on the Free Application for Federal Student Aid (FAFSA) signifies your agreement to provide verification of application information to the Office of Financial Aid if selected. Your acceptance and receipt of federal aid requires you, as a selected participant, to complete this program. If you do not provide the requested information, federal regulations require cancellation of all awards.

5. What forms and documents must I complete and provide?

You may be required to submit documentation to verify household size, number in college and income information from the previous year. Additional documents may be requested to resolve discrepancies in information originally reported on the FAFSA. This could include asset information reported and tax information. Please ensure all forms you submit to Colorado State University contain signatures and your CSU ID. Incomplete documents will be returned.  

6. I thought I already gave you this information?

If selected for verification, you will receive an email asking you to log into your RAMWeb account.  On the students RAMweb account, you will be able to see the items needed to complete verification and any documents already submitted.

7. Why now?

Institutions participating in the QA Program are required to perform an analysis on changes made to the population and use the results of the analysis to evaluate changes in what it does for verification. In order to implement any changes, this analysis must be done before the next aid year begins.

8. My parents are divorced. Whose information do I provide?

You must provide parental information for the parent whose information was provided when you completed the FAFSA. If that parent was remarried when you completed your FAFSA, stepparent information must also be included.

9. What happens next?

The information you submitted will be compared with the information you provided on your FAFSA. If discrepancies are found, which result in an increase or decrease of financial aid eligibility, we may need to revise your 2013-2014 awards (excluding outside scholarships). You will be notified of the results of your QA information.

10. If I have questions, who should I contact?

Contact the Office of Financial Aid, which is located in Centennial Hall. To speak with a telephone representative, call (970) 491-6321.